KYC Verification

Check the current request, make your profile details consistent with the evidence you are asked to provide, and prepare clear, complete images only where images are required.

Read the request before collecting documents. A platform may ask for identity, address or payment-method evidence in a particular case, but there is no document list that applies to every account. Check the accepted category and any instructions displayed for your request.

Compare the name and other relevant profile details with the requested evidence. If an image is required, keep the requested details readable and the document edges visible; avoid glare, blur and crops that hide information the platform needs to review.

Use the official account upload flow, not an unverified link or message. If a requirement is unclear or a submission fails, read the current verification guidance or contact official support rather than guessing which document or workaround to try next.

KYC preparation checklist

• Read the exact current request in your account
• Confirm that relevant profile details are accurate
• Gather only the requested identity, address or payment evidence
• Make required images complete and legible
• Submit through the platform's official upload flow
• Keep the case reference if further review is needed

Protect your information

• Do not send passwords, private keys, seed phrases or one-time codes
• Do not include unrelated sensitive data in a support message
• Do not use a document category the platform did not request
• Do not assume another platform's requirements apply here

Open the current verification request and compare it with the evidence you have prepared before submitting anything.