Crypto Wallets

A custodial service may manage keys for you, while a self-custody wallet leaves key control with you. In either case, match the asset, network and destination instructions exactly, and protect recovery material from anyone asking you to disclose it.

With a custodial wallet or exchange, access and transfers are handled under that provider's account and security process. With self-custody, you control the recovery material and are responsible for protecting it. These models have different recovery and support paths; verify the provider's own documentation before choosing one.

Before a transfer, check the asset name and network on both the sending and receiving screens. Similar tickers do not prove that networks are interchangeable. Copy the destination address from the intended account, compare the first and last characters, and check whether a memo or tag is required. Use a small test only if both services support it and the costs make sense.

Store a recovery phrase or private key offline in a secure place and never type it into a support chat or an unsolicited website. Confirm wallet software and browser extensions from the official publisher. If an approval request or destination differs from what you intended, stop before signing.

Before connecting or transferring

• Identify custodial versus self-custody responsibilities
• Verify official wallet publisher and source
• Match asset, network and destination instructions
• Check address and any memo/tag
• Review the transaction and approval request
• Keep recovery phrases and private keys private

Never share wallet secrets

• A support agent should not need your recovery phrase
• Do not approve an unexpected signature or token permission
• A familiar asset ticker does not guarantee network compatibility
• A sent transaction may not be reversible

Open the official instructions for both endpoints and compare their asset, network and address requirements before signing anything.